Before we can agree to work on your property please confirm that:
- Over the past 7 days, not one member of your household has shown symptoms of a new cough or fever.
- Answering the front door – please ensure that a vulnerable person* does not answer the door to let us in. Or perhaps leave the front door unlocked and we will knock before entering.
- A minimum of 2m distance is kept from any of our staff members at all times. Ideally there should be nobody in the room at all, in case someone sneezes or coughs, etc, just to play it safe.
- Narrow stairs and corridors will not allow 2m distancing rules and members of your household must avoid entering these areas at the same time as our staff.
- Where possible, leave all internal doors open to minimise our contact with door handles;
- Although we appreciate the gesture very much, please do not offer us any refreshments, we will bring our own and we will consume it outside.
In return we will follow the same rules above, and we will also:
- check each other’s temperature before arriving at your property,
- wear gloves at all times,
- frequently clean objects that may have come into contact with our person,
- remove all waste and belongings from the work area at the end of a shift and at the end of a job.
Please let us know if you’d like us to wear masks. They are not tight-fitting PP3, but rather the thin fabric type and would reduce dispersion of larger liquid vapour. It is not easy to work with a mask, however if you do have a vulnerable person in your home I would certainly enforce it.
* People at high risk from coronavirus include people who:
- have had an organ transplant
- are having chemotherapy or antibody treatment for cancer, including immunotherapy
- are having an intense course of radiotherapy (radical radiotherapy) for lung cancer
- are having targeted cancer treatments that can affect the immune system (such as protein kinase inhibitors or PARP inhibitors)
- have blood or bone marrow cancer (such as leukaemia, lymphoma or myeloma)
- have had a bone marrow or stem cell transplant in the past 6 months, or are still taking immunosuppressant medicine
- have been told by a doctor they you have a severe lung condition (such as cystic fibrosis, severe asthma or severe COPD)
- have a condition that means they have a very high risk of getting infections (such as SCID or sickle cell)
- are taking medicine that makes them much more likely to get infections (such as high doses of steroids)
- have a serious heart condition and are pregnant