Lippage is caused when a tiler installs tiles in such a way that the edge of one tile is more than 1mm higher than its neighbouring tile. Although the difference in height might be insignificant to the home owner, it can ruin the materials used during a tile polishing service. The diamond pads that are used to restore the shine to stone floors are usually stiff discs made of resin that cannot bend when hitting the edge of a tile. The pad could crack, or, if a honing process is successful it’s most likely that the end result would produce an uneven polish, called the picture-framing effect, where the stiff disc was not able to reach the lower portion of the tiles. Here’s an example of a picture frame effect:
For this reason many suppliers have started to manufacture softer sponge-type pads that are more flexible and can reach these lower sections of the tiles. However these types of pads don’t produce a mirror finish, instead they offer an orange-peel effect. It’s still a beautiful shiny result, but the clarity is not as vivid.
Because we, at Tile Cleaning Agents, have done extensive research and been trained by a variety of nationally renowned experts, we have discovered ways to overcome this challenge. Not only can we offer that mirror finish regardless of lippage, we can do it so much faster than most others in our industry.
So if you’ve wondered why our prices are competitive, it’s not because we forfeit quality, but rather because we’ve learned how to be efficient.