About Us

About Us at Tile Cleaning Agents Ltd

Tile Cleaning Agents attend regular training provided by recognised third party accreditation organisations. For example, Chemspec Limited, Klindex, CHAS, CiTB, Prochem, the National Carpet Cleaning Association, WoolSafe, to name a few. Being a member of these associations means that we need to undergo a regular auditing process to verify that our skills and insurance policies are up to date.

We prioritise maintaining a competitive edge in the floor cleaning and restoration industry. We welcome you to reach out to us for verification of our certifications. We understand the importance of transparency and are more than happy to provide you with the necessary information.

Our knowledgeable team will be glad to assist you by providing the relevant details and addressing any questions or concerns you may have. We believe in the value of our certifications and are committed to upholding the highest industry standards.

Additionally, we understand the significance of customer satisfaction and are proud of the positive relationships we have built. If you would like a referral from a previous customer, we encourage you to ask. We are confident that their experiences will speak to the quality of our work and the level of service we provide.

At Tile Cleaning Agents, we strive to exceed expectations and deliver exceptional results. We value the trust our clients place in us and are always ready to go the extra mile to ensure their satisfaction. 

Reach out to us today to learn more about our certifications, request referrals, or discuss your specific requirements. We look forward to the opportunity to serve you and showcase why we are a trusted choice in the industry.

Toby Smit

Alicia Smit

Tyrone Taggart

Paul Cranney

Paul Cranney
Stone Restoration Advisor

Rob Prest

Rob Prest
Wood Restoration Advisor

Paul Pearce
Carpet Cleaning Advisor

Risk Assessment

Having regular projects in the construction industry, we are always up to date with our Risk Assessment and Method Statement documents. We have our own SSSTS and SMSTS qualifications from CiTB, which helps us to ensure that our teams are able to work safely at all times.

As well as our personal safety, your furnishings are also in good hands. Our cleaning methods are recognised globally, and we will retain the warranty of your furniture because we follow the manufacturer’s guidelines to produce outstanding results in a safe manner.

Quality Assured Performance

No matter how many qualifications we have, there is no better teacher than our customer. 

When we listen to you, this gives us an opportunity to enhance our skills. 

Being transparent with each other we accept feedback in such a way that generates a better floor cleaning experience for everyone, offering a safe and pleasant environment, and managing expectations from all angles. 

For this reason we value your input: before, during and after the service. 

Our accreditors and support teams

At Tile Cleaning Agents, we pride ourselves on providing exceptional floor cleaning and stone restoration services. To ensure that we uphold the highest standards in our industry, we work closely with reputable accreditors and have dedicated support teams in place.

Our accreditors are renowned organisations that specialise in assessing and certifying businesses in the stone restoration field. They evaluate our expertise, processes, and quality of work to ensure that we meet their stringent criteria.

By partnering with these respected entities, we demonstrate our commitment to excellence and continuous improvement.

Additionally, our support teams play a crucial role in helping us to deliver outstanding service to our clients.

We have assembled a skilled and knowledgeable group of professionals who are passionate about stone restoration.

From our customer service representatives who handle inquiries and scheduling to our technical support specialists who provide guidance and advice, our support teams are dedicated to meeting your needs at every step of the process.

We understand that stone restoration projects require attention to detail, expertise, and a deep understanding of different stone types.

That’s why we invest in ongoing training and development for our teams, ensuring they stay up-to-date with the latest techniques and advancements in the industry.

This commitment to continuous learning enables us to deliver exceptional floor cleaning services and maintain our reputation as a trusted provider of stone restoration and polishing services.

When you choose Tile Cleaning Agents, you can rest assured that you are working with a company supported by industry accreditors and a dedicated team of professionals.

We strive for excellence in everything we do, and our partnerships and support systems reflect our unwavering commitment to delivering the highest quality stone restoration services to our valued clients.

Contact us today to experience the difference that our accredited expertise and dedicated support teams can make for your stone restoration project.

About Us - Frequently Asked Questions(FAQ)

Questions and Answers:

  1. Q: What accreditation organisations does Tile Cleaning Agents receive training from?

    • A: Tile Cleaning Agents receives training from recognised third-party accreditation organisations such as Chemspec Limited, Klindex, CHAS, CiTB, Prochem, the National Carpet Cleaning Association, WoolSafe, among others.
  2. Q: How does being a member of these associations benefit Tile Cleaning Agents?

    • A: Membership in these associations requires Tile Cleaning Agents to undergo regular auditing processes, ensuring that their skills and insurance policies are up to date, demonstrating a commitment to maintaining industry standards.
  3. Q: Can Tile Cleaning Agents provide a comprehensive list of their advisors and suppliers online?

    • A: No, Tile Cleaning Agents cannot publish a comprehensive list online, but they welcome inquiries for verification of certifications and are transparent in providing necessary information upon request.
  4. Q: How does Tile Cleaning Agents prioritise maintaining a competitive edge in the industry?

    • A: Tile Cleaning Agents prioritises maintaining a competitive edge through continuous training, certification, and a commitment to transparency and excellence in service.
  5. Q: How can one verify Tile Cleaning Agents’ certifications?

    • A: To verify certifications, individuals can contact Tile Cleaning Agents directly. The knowledgeable team is ready to provide relevant details and address any questions or concerns.
  6. Q: What does Tile Cleaning Agents emphasise regarding customer satisfaction?

    • A: Tile Cleaning Agents values customer satisfaction and encourages potential clients to ask for referrals from previous customers, believing that positive experiences will speak to the quality of their work and service.
  7. Q: How does Tile Cleaning Agents ensure the safety of furnishings during cleaning?

    • A: Tile Cleaning Agents follows manufacturer guidelines during cleaning, retaining the warranty of furnishings and maintaining safety standards through regular Risk Assessment and Method Statement documents.
  8. Q: What qualifications does Tile Cleaning Agents hold for safety in the construction industry?

    • A: Tile Cleaning Agents holds SSSTS and SMSTS qualifications from CiTB, ensuring their teams can work safely in the construction industry.
  9. Q: How does Tile Cleaning Agents approach quality assurance in performance?

    • A: Tile Cleaning Agents values customer feedback, considering it a valuable tool for enhancing skills and providing a safe and pleasant cleaning experience. They actively seek input before, during, and after the service.
  10. Q: How does Tile Cleaning Agents ensure quality in stone restoration services?

    • A: Tile Cleaning Agents works closely with reputable accreditors, who assess their expertise, processes, and quality of work to ensure they meet stringent criteria. The company also maintains dedicated support teams for exceptional service.
  11. Q: Why does Tile Cleaning Agents invest in ongoing training for its teams?

    • A: Tile Cleaning Agents invests in continuous training to ensure its teams stay up-to-date with the latest techniques and advancements in the stone restoration industry, delivering exceptional results and maintaining its reputation.
  12. Q: How does Tile Cleaning Agents demonstrate its commitment to excellence in stone restoration?

    • A: Tile Cleaning Agents demonstrates its commitment through partnerships with renowned accreditors, a skilled support team, and ongoing training, reflecting an unwavering dedication to delivering the highest quality stone restoration services.
  13. Q: How can one contact Tile Cleaning Agents for more information or to discuss specific requirements?

    • A: Interested individuals can contact Tile Cleaning Agents today to learn more about certifications, request referrals, or discuss specific requirements.

Get A Quote